Customisation FAQs | Help Centre

Can you cut a worktop to my exact size?

Yes, absolutely. We can cut any worktop to your exact measurements and customise it to your needs.

You have three ways to get this done:

Option 1: Use our Custom Worktop Builder at houseofworktops.co.uk/custom-worktop-builder. Choose your worktop, pick your standard size, and customise from there.

Option 2: Contact us through live chat or email and tell us exactly what you need. We just need your name, email, delivery address, which worktop you like, and the dimensions.

Option 3: Email our sales team at [email protected] and they will handle everything from there.

The cut-to-size service is charged per cut. The first cut is £17.95 and every consecutive cut after that is £12.50.

What sizes do you stock? What is the longest worktop available?

We stock a wide range of sizes depending on the material:

Compact laminate: up to 4.2 metres long and up to 1.4 metres wide.
Wooden worktops: up to 4 metres long and up to 1.24 metres wide.
Solid surface: up to 3.5 metres long.
Chipboard laminate: up to 4.1 metres long.

It is important to note that although those are the maximum lengths we go up to, it depends on the specific product you like. Some products we stock only in 3 metre lengths due to demand.

If you let us know which material you are interested in and your exact dimensions, we can tell you exactly what we have in stock for you right now.

Can you do the sink cutout for me?

Yes. Sink cutouts and hob cutouts are part of our customisation service and we do them on CNC machinery, so the finish is precise and clean.

Here is how it works: when you place your bespoke order, we take your sink and hob dimensions. Your sink manufacturer should provide a cutout template, and your hob will have one too. We then send you a CAD drawing showing exactly where the cutouts will be positioned. You approve it before we cut anything.

For undermount sinks specifically, the exposed edge inside the cutout is sanded and polished so it looks completely professional.

Can you do drainage grooves?

Yes. Drainage grooves are part of our customisation service and we do them on a CNC machine, so the result is precise and clean.

For compact laminate, the core is completely solid and waterproof running through the entire thickness, so we can machine grooves directly into the surface without any risk to the material. The exposed core inside the grooves is simply sanded and polished.

You can specify the position and layout when you submit your order. If you use our Custom Worktop Builder you can add them there, or just tell us what you need and we will include it in your quote.

Please note: drainage grooves are not available on chipboard laminate worktops as this would cut through the decorative surface and expose the moisture-sensitive core.

Can you do an overhang for a breakfast bar or island?

Yes. For compact laminate, the material is dense enough to support overhangs up to 250mm without any framing or brackets underneath. It holds its own weight comfortably at that distance.

For anything over 250mm, say 300mm or 400mm for deeper bar stools, we recommend adding steel L-brackets underneath. They are simple, inexpensive, and completely hidden. They allow you to go up to 400mm overhang with no issues at all.

For wooden worktops, the same 250mm guideline applies for unsupported overhangs. If you need to go further, we can add Steel T-Bar Reinforcements engraved into the underside of the worktop. These provide structural rigidity and allow for larger overhangs without visible brackets.

Do you come out to measure, or do I provide measurements?

We cut your worktops based on the measurements you provide. We do not offer templating or measuring on-site ourselves. However, this is standard practice in the industry and thousands of customers measure successfully every year.

For bespoke orders with cutouts, we make it safer: once you place your order, we create a detailed CAD drawing based on your dimensions and send it to you for approval before we make a single cut. You check it, sign off on it, and only then do we cut. That approval step protects you.

If you are not confident measuring yourself, we can recommend trusted fitters in your area who can measure and install. Just share your postcode and we will check who is available near you.

Can I keep the offcuts from my custom order?

Yes, absolutely. When you buy a standard worktop and we cut it to size, all the pieces and offcuts belong to you. When we deliver your main cut-to-size worktop, we also deliver all the offcuts.

How do I measure for curved end units?

We have a step-by-step guide that explains exactly how to measure a radius corner. You can find it here: houseofworktops.co.uk/blog/how-to-measure-a-radius-corner-easily/

If you need any help after reading the guide, just get in touch and we will walk you through it.

Where should I position the sink cutout?

For bespoke orders with sink cutouts, we never cut until you have approved the CAD drawing. You place your order first, then we contact you to confirm all the cutout dimensions before anything is made. So you have time to confirm your sink model and exact positioning.

The only thing we need from you is your sink manufacturer’s cutout sizes, which should come with the sink or be available on the manufacturer’s website.

For compact laminate, our minimum edge distance is 100mm from the front edge of the worktop to the start of the cutout. This protects the structural integrity of the overhang.

We have a full guide on how to measure the location of a sink or hob cutout here: houseofworktops.co.uk/blog/how-to-measure-the-location-of-a-sink-or-hob-cutout-on-a-kitchen-worktop/

Can I have an undermount sink with compact laminate?

Yes, absolutely. This used to only be possible with quartz or stone, but compact laminate changed that. Because the entire core is solid and 100% waterproof from top to bottom, we can cut a perfectly clean undermount sink opening and machine drainage grooves directly into the surface.

The exposed edge of the cutout is simply sanded and polished. It looks completely professional.

Please note: undermount sinks are not possible with chipboard laminate worktops. If you want an undermount sink, compact laminate or solid surface is the way to go.

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