FAQs
This page provides help with the most common questions about House of Worktops.
This page provides help with the most common questions about House of Worktops.
We have created our own Internal Delivery Fleet which travels almost all over the UK delivering your worktops with confidence and excellent service. We have routes scheduled for every area of the UK which we cover on a weekly basis. Delivery times can range from 1-14 business days depending on your location. You can learn more about our delivery schedules here.
House of Worktops guarantees great value for money and quality as the company itself controls the whole value chain process, from sourcing the raw material, production, logistics and selling the final worktop to the end-customer.
If you are unsure as to which worktops to select, House of Worktops can send you samples for the desired wooden worktops.
You can place an order online via our online shop or by calling us.
For bulk orders, we would highly encourage you to get in touch with us directly per email.
Standard and Prime Oak do not differentiate on a quality, durability and longevity basis but only on the aesthetic side. Prime oak has a flawless surface with almost no natural features like knots and grains. There is also a higher color consistency making it a flawless surface and suitable for contemporary and modern kitchens. Standard Oak, on the other hand, presents a perfect balance between natural features and flawless pieces. It has more knots and a more prominent grain pattern than the Prime Oak, making it suitable for both traditional and modern looking kitchens. Both types of Oak do not differ in their quality but only in their appearance.
The grain pattern and the colour are the two main characteristics that distinguish different worktops from each other. For example, Beech and Ash worktops have very similar in colour, however the grain pattern is what makes them different. Ash is known to have open wood grain markings, similar to Oak, while at the same time Beech has a more warm-toned uniform grain pattern.
House of Worktops always to uses A-Grade timber in its production, therefore all the timber is sourced from the highest quality forests spanning from the Balkan Mountains to the Black Sea coast.
House of Worktops tries to provide high quality worktops at prices that would fit the budget of almost all the clients.
In terms of budget our Beech worktops are very attractively priced and thanks to their warm-grain pattern and beautiful colour they can be a charming and beautiful addition to all kitchens.
All the materials will provide eternal service, if they are well-maintained, while their colour and grain, just like the red wine is getting more attractive with age.
In this case, please do not hesitate to contact us and we would be very happy assisting you when choosing the right worktop for you.
To clean wood worktops, simply wipe the surface with warm (not boiling hot) soapy water. Remember to wipe off any water after a few minutes.
What should I do once
my worktop is delivered, what are the most important pre-installation steps?
Initially
it is important to choose the “A” side of the worktop which is the side with a
more uniform colour consistence and less natural imperfections. Of course, it
is dependent on your own personal taste. Secondly, if you have not ordered a
pre-oiled worktop, it is important to apply several coats of oil on the worktop
on both sides before the installation. If you have already ordered a pre-oiled
worktop then your worktop is ready to be installed right away!
What Oil should I
use?
Oiling
is the most important step in ensuring the longevity and preserving the natural
beauty of your worktop. We highly
recommend using Osmo Top Oil as it is the highest quality oil for wood
worktops. It provides a hardwearing surface, ensures water resistance and
requires less maintenance. Osmo Oil also provides resistance towards the most
common foods and drink spillages in the kitchen. Three coats of Osmo Oil would
be enough to give sufficient protection. For further information about Osmo Oil
and the other wood worktop oil types check out our blog on comprehensive
comparison of wood worktop oils.
Should I further oil
my worktop if I buy a pre-oiled one?
Yes!
The pre-oiling is only sufficient for the pre-installation stage. In order to
ensure the longevity of the worktop we highly recommend further oiling the
worktop with Osmo Oil after it has been installed.
How to apply the oil?
Before applying your oil make sure to go over the
worktop gently with a 120-grit orbital sander, ensuring the edges are covered
with a sanding pad. After the sanding wipe down the surface and using a brush
gently apply a thin coat of oil all over the worktop surface. Let it dry for
10-12 hours and repeat 2-3 times using Osmo Top Oil.
When should I re-oil
my worktop?
In
order to check if your worktop needs re-oiling performing the Water Drop Test
is sufficient. Just spill a drop of water on the surface. If the water drop
forms a bead, the worktop has sufficient oil protection. If the drop sits flat
re-oiling is necessary.
How many coats of oil
should I be applying?
The
coat layers can vary from oil type to oil type. For example, Osmo Oil requires
around 3 coats to provide enough protection and accent the beauty of the
worktop. Whereas Dnaihs Oil requires 8-9 coats to build a protective barrier. For further information about Osmo Oil and the other
wood worktop oil types check out our blog on comprehensive comparison of wood
worktop oils.
How long is the
drying time?
The drying time is highly
dependent on the oil type. For instance, Osmo Top Oil takes between 6-8 hours
to dry. For further information about Osmo Oil and
the other wood worktop oil types check out our blog on comprehensive comparison
of wood worktop oils.
About House of Worktops
To begin with the most important - we are a family-run business founded on our family values and principles. Secondly, we are passionate about what we do! We are the UK’s only end-to-end worktop retailer. From the sourcing of the timber, to the electricity, to the production of the worktops. We are everywhere. What sets us apart? Our family values and our passion for quality and customer service!
UK’s best quality & value worktops
We have been in the timber industry since 1999. So, we know our wood, we know our Wooden Worktops and we know our quality. We are confident in saying that we sell high-quality Worktops, perfect for your kitchen and other rooms. We offer Beech, Walnut, Iroko and Oak Worktops - each with it's own unique character and benefits. Sourced from our own forest areas in the Balkans, providing exceptionally at a great price.
What we believe in